IT Services Vs IT Consulting Companies
This analogy is meant to illustrate the difference between What IT Services Companies do and what IT Consulting companies do.
Consider the scenario where an American drops into an Indian restaurant and he's hungry. Now comes the difference in approach between that of Service and Consulting Companies.
IT Service companies show the Hotel Menu card to the American and expect him to select an item from the exhaustive list, little recognising the fact that all the items listed on the menu sound " Greek and Latin " to him. The American can hardly make out the difference between Pongal/Chappathi/Idli/Dosa. But you still cannot take away the fact that he/she's is very hungry and looking for food.
What do IT Consulting companies do ? They go and understand the preferences of the customer and his whims and fancies such as Whether he/she is a foodie, he/she is alergic to Oily food, whether they have a preference for healthy foods.
They then come up with recommendations such as " If you are ok with Oily Foods, then go ahead and try our Puri's. If you are health conscious, try out Idli's and juices, if you want a filling lunch which is heavy, then check out the Rice section, if you want a filling lunch which is at the same time light on the stomach, try out our Chappti's. If you want something hot. light and exotic, try our Pongal.
Now coming to the actual scenario with industries, Indian IT Service companies should recognise that Information Technology is a means to achieve business objectives. There is nothing glorious about talking technical arcana to Business users. They should do some soul-searching and find out their true capabilities, strengths and weaknesses and also educate business users about the various possiblities, strengths and weaknesses of one product over another.
The culture of providing various options for solving a problem without giving finer details and leaving it to the imagination of Business's is a sure-shot recipe for disasters and that explains how and why nearly 50-60 % of the IT projects are either over-budget or over-time and hence not very successful in achieving the stated objectives.
Consider the scenario where an American drops into an Indian restaurant and he's hungry. Now comes the difference in approach between that of Service and Consulting Companies.
IT Service companies show the Hotel Menu card to the American and expect him to select an item from the exhaustive list, little recognising the fact that all the items listed on the menu sound " Greek and Latin " to him. The American can hardly make out the difference between Pongal/Chappathi/Idli/Dosa. But you still cannot take away the fact that he/she's is very hungry and looking for food.
What do IT Consulting companies do ? They go and understand the preferences of the customer and his whims and fancies such as Whether he/she is a foodie, he/she is alergic to Oily food, whether they have a preference for healthy foods.
They then come up with recommendations such as " If you are ok with Oily Foods, then go ahead and try our Puri's. If you are health conscious, try out Idli's and juices, if you want a filling lunch which is heavy, then check out the Rice section, if you want a filling lunch which is at the same time light on the stomach, try out our Chappti's. If you want something hot. light and exotic, try our Pongal.
Now coming to the actual scenario with industries, Indian IT Service companies should recognise that Information Technology is a means to achieve business objectives. There is nothing glorious about talking technical arcana to Business users. They should do some soul-searching and find out their true capabilities, strengths and weaknesses and also educate business users about the various possiblities, strengths and weaknesses of one product over another.
The culture of providing various options for solving a problem without giving finer details and leaving it to the imagination of Business's is a sure-shot recipe for disasters and that explains how and why nearly 50-60 % of the IT projects are either over-budget or over-time and hence not very successful in achieving the stated objectives.
posted by Chandrashekar | 1:47 PM
1 Comments:
We cover a complete variety of IT Consulting company be it web design and development, offshore software development solutions, internet marketing and web designing, IT staffing to name a few. We provide almost every single solution to help you build a credible identity on the Web.
Post a Comment
Subscribe to Post Comments [Atom]
<< Home